Cancellation policy
Some items in our store may be offered to you as a subscription or a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions/Renewals
When you purchase a subscription you'll receive a new issue of Barista Magazine every two months.
Your payment details are not stored unless you choose an auto-renew option with your subscription or renewal. You will not be charged again for a subscription until the duration of the subscription has completed, and only if you have selected Auto-renew. You will be contacted via email when your subscription is expiring with a link to renew it. If you want to cancel or change your subscription, you can do it at any time. Please email subscriptions@baristamagazine.com with your name, address, and order number if available.
See our returns policy for more details on returns and refunds.
Subscriptions or renewals purchased on sale are not eligible for refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.